What is the online ticketing system?
The online ticketing system allows you to submit a service request.
Is there any charge for submitting a ticket?
There is no charge to open a ticket and it is a fast and easy way of communicating directly with our dispatchers during a snow storm.
What can I submit a ticket for?
Services you may request include: driver missed my driveway on 1st pass, driveway was cleaned, but walkway was missed, plow came by and left a ridge, and driver blowing snow in wrong spot, among others.
When can I submit a ticket?
You can submit a service ticket during a snow event.