Online Service Tickets

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What is the online ticketing system?

The online ticketing system allows you to submit a service request.

Is there any charge for submitting a ticket?

There is no charge to open a ticket and it is a fast and easy way of communicating directly with our dispatchers during a snow storm. 

What can I submit a ticket for?

Services you may request include: driver missed my driveway on 1st pass, driveway was cleaned, but walkway was missed, plow came by and left a ridge, and driver blowing snow in wrong spot, among others.

When can I submit a ticket?

You can submit a service ticket during a snow event.

How do I submit a ticket?

Click here and fill out the form.

Updated on August 12, 2019

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