1. Call Back Service

Call Back Service

Welcome to our Call Back Service!

This service allows you to request a 2nd clearing in the event your vehicle was in the driveway when we came by. Our Call Back service opens after all routes are completed and allows you to pick a 3-hour time block in which your vehicles will be out of the driveway. This service will usually be started the day following the storm and go until the end of the day to a maximum of 24hrs after our start time.

If you were missed or require a different service, please use our Online Ticketing System.


The Call-Back Service is currently: CLOSED

As we did not reach the 5CM snowfall on Nov 14, we will not be opening the Call-Back service for this storm. This was a courtesy and training run.